US DOMESTIC DELIVERY

1. Delivery Timeframe: Our goal is to deliver your package within five to seven business days from the date of purchase.

2. Tracking Information: You will receive a tracking number via email or SMS, allowing you to monitor the progress of your delivery.

3. Delivery Attempts: Our courier will make up to three delivery attempts. If unsuccessful, you may need to arrange an alternative delivery option or pick up your package from a designated location.

4. Delivery Address: Please ensure that your delivery address is accurate and complete to avoid any delays or misdeliveries.

5. Delivery Confirmation: Once your package is successfully delivered, you will receive a confirmation notification.

6. Exceptions: Please note that certain factors such as weather conditions or unforeseen circumstances may impact the delivery timeframe. We appreciate your understanding in such cases.

INTERNATIONAL SHIPPING

1. International Shipping: We offer international shipping to select countries within a five to seven-day timeframe.

2. Shipping Method: We use expedited shipping services to ensure your package arrives quickly and securely.

3. Customs and Duties: Please note that customs fees and import duties may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

4. Tracking and Updates: You will receive a tracking number to monitor the progress of your shipment. We'll also provide regular updates on the status of your delivery.

5. Address Accuracy: It's crucial to provide the correct and complete shipping address to avoid any delays or misdeliveries.

6. Delivery Timeframe: While we strive to deliver within five to seven days, please be aware that unforeseen circumstances or customs processes may cause slight delays.

Thank you so much.

Returns

1. Return Period: You have up to 30 days from the date of purchase to initiate a return or refund.

2. Damaged Product: If the product arrives damaged, please contact our customer support within the return period to arrange for a refund or replacement.

3. Return Process: To initiate a return, reach out to our customer support team who will guide you through the process and provide you with the necessary instructions.

4. Refund or Replacement: Depending on your preference and product availability, we'll either issue a refund or send a replacement for the damaged item.

5. Condition of the Product: Please ensure that the product is in its original condition with all accessories and packaging included for a smooth return or refund process.

Thank you so much.